Terms of Use

By creating an account, accessing the GreenNest website, or using the GreenNest web or mobile app, you agree to these Terms of Use.

You are responsible for making sure your use of GreenNest is lawful where you live and for using accurate account information.

You must be at least 18 years old to create a GreenNest account or use GreenNest services. By creating an account, you confirm that you are at least 18 years of age and have the legal capacity to agree to these Terms.

GreenNest is intended for adults and is not directed to children.

• You are responsible for keeping your password and account access secure.
• You must not try to access another person's account or misuse the service.
• You are responsible for reviewing tasks, reminders, schedule changes, and any account settings before acting on them.

You may use GreenNest for your own lawful household planning, cleaning, and maintenance organization.

You must not misuse GreenNest, interfere with the app, try to reverse engineer protected systems, submit harmful content, bypass security controls, or use the service in a way that could harm other people or property.

GreenNest lets you create custom tasks and add optional notes, safety text, scheduling choices, and similar content. You are responsible for that content and for making sure it is lawful, accurate, and appropriate for your own use.

GreenNest provides general household planning, cleaning, and maintenance information. It does not create a professional inspection, diagnosis, engineering, electrical, plumbing, HVAC, structural, legal, medical, or emergency-service relationship.

GreenNest does not know your full home condition, hidden defects, appliance manuals, building history, warranties, or local code requirements. You are responsible for checking those sources before acting.

AI guidance in GreenNest may be incomplete, mistaken, or outdated. It is general informational guidance only and does not replace qualified professional advice or regulated trade services.

Before acting on AI guidance, consider your home, equipment manuals, warranties, local codes, and personal skill level. Stop if you are uncertain, lack the right tools, or believe the task is unsafe.

Electrical, gas, structural, hazardous-material, major plumbing, fire-safety, roofing, and similar work may require a licensed or otherwise qualified professional. GreenNest is not an emergency service.

You are responsible for deciding whether a task is safe for you to attempt. If a task seems unsafe, regulated, uncertain, or beyond your ability, do not continue.

If there is fire, gas odor, flood risk, carbon-monoxide concern, structural danger, active electrical hazard, medical danger, or any other emergency, stop using the app for guidance and contact appropriate emergency or professional services immediately.

GreenNest may link to third-party services such as Google search results, YouTube results, and other outside platforms. Those third parties operate under their own terms and privacy policies.

GreenNest does not control or guarantee third-party content, availability, pricing, credentials, insurance, workmanship, privacy practices, or outcomes. A link does not guarantee endorsement.

GreenNest and its app content, branding, design, and software are owned by or licensed to GreenNest, except for third-party materials used under their own terms.

GreenNest may change, pause, or remove features, update the app, or limit access when needed for maintenance, security, legal, or operational reasons.

GreenNest may suspend or terminate access if these terms are violated or if use of the service creates risk for the app, other users, or GreenNest.

You may stop using the service at any time, and you may request deletion of your account or use the in-app deletion flow.

GreenNest offers monthly and annual subscriptions. Prices and billing intervals are shown before purchase and may differ by plan, platform, currency, taxes, or provider.

Web subscriptions are processed by Stripe. Android subscriptions are processed by Google Play. The billing provider, not GreenNest, collects and processes your payment method under its own terms and privacy policy.

Eligible users may receive one seven-day introductory trial. A payment method is required to start the web trial. Unless you cancel before the trial ends, the selected subscription automatically continues and the billing provider charges the price shown at checkout. Trial availability and terms shown by Google Play at purchase also apply to Android subscriptions.

Introductory-trial eligibility is determined by GreenNest and the applicable billing provider. After an introductory trial is used, deleting an account and registering again with the same email address does not create eligibility for another GreenNest introductory trial.

You can manage or cancel a web subscription through the Stripe billing portal linked from your GreenNest account. You can manage or cancel an Android subscription through Google Play. Cancellation prevents future renewal according to the billing provider's effective date and terms; deleting the app alone does not cancel a subscription. Refund requests, if any, are handled through the applicable billing provider and its terms. These Terms do not create a separate refund promise.

GreenNest may update these Terms of Use if the product, legal requirements, or operational practices change.

When that happens, GreenNest will post the updated version and update the last-updated date on this page.

GreenNest is provided on an "as is" and "as available" basis to the extent permitted by applicable law. GreenNest does not guarantee that the service will always be available, uninterrupted, error-free, or suitable for every situation.

To the extent permitted by law, GreenNest is not liable for losses, damage, injury, service-provider outcomes, or property issues arising from your use of the app, your reliance on scheduling suggestions or AI guidance, or your interactions with third parties.

These terms are governed by the laws of Ontario, Canada, without regard to conflict-of-law rules.

Questions about these terms can be sent to support@greennest.ai.