GreenNest AI uses a single support address for privacy questions, account-access requests, correction requests, deletion requests, and technical support.
Effective
2026-07-24
Last updated
2026-07-24
Support, privacy, access, corrections, and deletion
Use this address for account help, privacy questions, account export requests, correction requests, and deletion requests.
support@greennest.aiGeneral product email
GreenNest may send account, verification, password-reset, and optional reminder messages from this address. Support requests should still go to the support mailbox.
hello@greennest.aiPrivacy accountability contact
GreenNest Privacy Contact — support@greennest.ai
What to include in your message
- Your GreenNest account email address, if you have one.
- A short description of the issue or request.
- Any useful context such as device type, platform, browser, screenshots, or the steps that led to the issue.
- If you are requesting export, correction, or deletion, enough information for GreenNest to verify account ownership.
- If possible, send deletion requests from the email address registered to your account so GreenNest can identify the correct account and any identifiable support correspondence.
Important security note
Do not send passwords, access tokens, one-time codes, API keys, or other sensitive credentials by email.
If GreenNest needs to verify an account request, GreenNest may ask you to reply from the email address registered to your account or to complete another reasonable verification step before account changes are made.
Support correspondence is handled through Namecheap Private Email rather than the GreenNest application database and is retained only as long as reasonably needed for support, security, legal, or operational purposes.
Founder communications
Founder communications may come from anita@greennest.ai. This is not the primary support mailbox.